The Financial perspective of the Balanced Scorecard (BSC) analyzes an organization's performance by evaluating its financial performance and how effectively it utilizes its financial resources. It focuses on financial metrics such as revenue, profits, return on investment, economic value added, and other financial ratios. This perspective helps organizations understand if their strategy, implementation, and execution are contributing to bottom-line improvement.
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Strategic planning is a crucial aspect of a business’ success. That is why Apple, Volkswagen, UPS, Citibank and many other Fortune 500 companies, and...
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Financial (aka Stewardship) – this perspective analyzes an organization's financial performance and financial resources utilization. Customer/Stakeholder – this perspective analyzes organizational performance from the customer or key stakeholders point of view. Internal Process – this perspective analyzes an organization's performance in relation to the product/ service quality and efficiency. Organizational Capacity (aka Learning and Growth) – this perspective analyzes key aspects of progress performance, such as human resources, infrastructure, technology, culture, etc.