The Internal Process perspective of the Balanced Scorecard (BSC) contributes to an organization's efficiency by analyzing the organization's performance in relation to the quality and efficiency of its products or services. It helps identify areas where improvements can be made to enhance efficiency, such as streamlining processes, reducing waste, or improving quality control. By focusing on these internal processes, organizations can improve their overall performance and achieve their strategic objectives.
Strategic planning is a crucial aspect of a business’ success. That is why Apple, Volkswagen, UPS, C...
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