Question

How does the 'Personal Histories' exercise contribute to overcoming the five dysfunctions of a team?

The 'Personal Histories' exercise is a tool used to overcome the dysfunctions of a team by fostering trust and understanding among team members. In this exercise, members answer non-intrusive personal questions, which helps them connect on a deeper level. This connection can break down barriers and misconceptions, leading to a more cohesive and functional team. It's a quick and effective way to start building trust, which is the foundation of any strong team. This exercise directly addresses the first dysfunction - absence of trust.

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Personal Histories – A quick 30-minute personal histories exercise, which involves members answering a few non-intrusive personal questions and helps team members connect on a deeper level. Single Most Important Contribution – Ask team members to identify the single most important contribution their peers make to the team and one area they need to improve on. Members share their responses, focusing on one person at a time. Begin with the team leader. Personality Styles and Behavioral Preference Profiles – Tools like the Myers-Briggs Type Indicator are highly effective in enabling team members to have more empathy for each other. These tools are non-judgemental and based on research. They require a consultant and take about four hours. Follow up – While these tools have a significant short-term impact, they have to be accompanied by regular follow-ups. Atrophy can lead to erosion of trust in strong teams. Role of the leader – To build trust, a leader must demonstrate vulnerability first...

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The Five Dysfunctions of a Team - Book Cover Chapter preview
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