Question
The Phillips ROI Model evaluates the impact of coaching through four stages: planning, data collection, analysis, and optimization. In the planning stage, the objectives of the coaching are defined. During data collection, information is gathered to measure the effectiveness of the coaching. The analysis stage involves interpreting the data collected to determine the impact of the coaching. Finally, in the optimization stage, the results are used to improve future coaching efforts. The model converts coaching outcomes into monetary value by isolating the effects of coaching and comparing the performance of coached vs. non-coached employees. This comparison allows for the calculation of the return on investment (ROI) of the coaching.
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For example, one way to quantify coaching impact is with the Phillips ROI Model, which evaluates coaching through four stages: planning, data collection, analysis, and optimization. This model converts coaching outcomes into monetary value by isolating the effects of coaching and comparing coached vs. non-coached employees.
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