How does the Purple Cow approach affect customer loyalty and retention?

The Purple Cow approach can significantly impact customer loyalty and retention by making a business or product stand out in an overcrowded marketplace. By being remarkable and different (the Purple Cow), customers are more likely to remember and stay loyal to the business or product. This approach can also lead to positive word-of-mouth promotion, further enhancing customer retention.

Question was asked on:

The traditional 5 Ps of marketing, product, pricing, promotion, placement, and people, just aren't working anymore. The new "P," Purple Cow, teaches readers that being remarkable is what gets them noticed. Traditional marketing is the Brown Cow, boring and typical. This new approach to marketing is the Purple Cow, exciting and remarkable. Standing out in an overcrowded marketplace is something that all businesses struggle with, and once they learn how to be remarkable, they will never go back to being a Brown Cow.

Asked on the following book summary:

resource preview

Purple Cow

So what is a purple cow? A purple cow is anything that stands out from the crowd. As the author, Seth Godin puts it, “...picture driving down a countr...

Download and customize hundreds of business templates for free

Preview

View all chevron_right