How does the size of a company affect its ability to implement and sustain process improvements?

The size of a company can significantly affect its ability to implement and sustain process improvements. Larger companies often have more resources and personnel to dedicate to process improvement initiatives. However, they may also face more challenges due to the complexity of their operations and the need to coordinate changes across multiple departments or locations. On the other hand, smaller companies may be more agile and able to implement changes more quickly, but they may lack the resources or expertise to sustain these improvements over time. It's important for companies of all sizes to have a clear strategy and commitment to process improvement, as well as the necessary resources and leadership support to implement and sustain these changes.

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Studies show that companies embracing process improvement practices enjoy significant improvements in efficiency and costs, "Harvard Business Review"("HBR") reports. The University of North Carolina's Brad Staats and the University of Oxford's Matthias Holweg and David Upton examined 204 lean projects launched from 2012 to 2017 at a European bank with more than 2,000 branches in 14 countries and serving more than 16 million customers. The researchers strived to get to the bottom of why some improvements are sustained and others aren't. To achieve this, they looked at the lean initiative, started by the head office. Here is what Holweg and Upton discovered:

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Process Improvement

Optimize your business processes to achieve new breakthroughs in quotas and quality standards. Use our Process Improvement presentation — including co...

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