The Balanced Scorecard has evolved significantly over the years. There has been a shift towards more frequent reporting, with a significant increase in quarterly reporting in 2019. The frequency of reviews of Balanced Scorecards has also increased. The 3rd Generation Balanced Scorecard designs have continued to be the most popular and are also the design that gives the highest satisfaction scores. There has been a significant increase in the number of organizations that have multiple Balanced Scorecards. The perceived usefulness of the Balanced Scorecard has also increased, with more respondents in 2019 saying that their Balanced Scorecard was extremely or very useful compared to 2018.
Strategic planning is a crucial aspect of a business’ success. That is why Apple, Volkswagen, UPS, C...
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