To resolve a crisis in a workplace, several actions can be taken. Firstly, the higher leadership should deliver a statement to employees, ensuring that the information provided is verified and the message doesn't sound defensive. Secondly, if the staff is working from home during the crisis, everything should be set up for remote work. Informing teams about tools and tutorials for virtual meetings and ways of communicating with each other is crucial. Lastly, providing teams with valuable information about crisis management resources that can help them to cope and make them feel cared for is important. These resources may include personal counseling options, crisis hotlines, and useful literature.
To manage the state of affairs at your workplace due to Coronavirus (COVID-19), we have created a fr...
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