The content does not provide any in-text quotations that show the specific point you're asking about. However, it does mention a phrase used by Dave Cooper: "Ranks switched off, humility switched on". This phrase is used to create a safe space for open discussion and questioning during the After Action Review (AAR) sessions. It's a way to encourage team members to put aside their ranks and approach the discussion with humility.

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The Culture Code

Danny Coyle unlocks the secrets of highly effective group cultures by studying the finest teams across various industries in the world, including the...

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Dave Cooper carries a reputation for building SEAL teams that collaborate seamlessly. For Cooper the central challenge of creating a hive mind is to develop ways to challenge each other and ask the right questions. To do this, he continually gives signals that nudge them towards active cooperation, use his first name and question his authority. Over time, Cooper has developed tools to improve team cohesion. One of the most effective ones is the After Action Review(AAR) that follows every mission. Cooper creates a safe space for everyone to talk by having "Ranks switched off, humility switched on". The team puts their guns down and the start discussing the mission in excruciating detail, questioning every single decision. AAR's enable the team to have a shared mental model of what happened and model future behavior.

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Some key takeaways from The Culture Code that are actionable for managers or team leaders include the importance of creating a collaborative environment. This can be achieved by encouraging team members to challenge each other and ask the right questions. Managers should also give signals that nudge team members towards active cooperation. For example, they can encourage team members to use their first name and question their authority. Another important takeaway is the use of tools to improve team cohesion. One such tool is the After Action Review (AAR) that follows every mission. This allows the team to discuss the mission in detail, question every decision, and develop a shared mental model of what happened. This can help to model future behavior.

After Action Reviews (AARs) are a tool used to improve team cohesion. They are conducted after every mission and involve a detailed discussion of the mission, questioning every single decision made. This process allows the team to develop a shared understanding or mental model of what happened during the mission. By analyzing their actions and decisions, they can identify what worked well and what didn't, and use this information to guide their future behavior. This shared understanding and learning process helps the team to collaborate more effectively in future missions.

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