Question
When conducting a Gap Analysis, some key questions to ask include: What is the current state of our business or project? What is the desired state we want to achieve? What is the gap between the current and desired state? Who is responsible for this gap? What are the potential solutions to bridge this gap? What are the costs associated with these solutions? These questions will help identify the root cause of the gap and provide a direction for potential solutions.
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Here are some key questions to ask yourself to help identify the gap. Survey your entire team to get a wide sample of answers. In addition to asking what the gap is and who is responsible, ask for potential solutions and costs to eliminate the gap. Once all the possible reasons have been collected and studied, a root cause should present itself. In the case of a Saas business that is no longer seen as innovative, the root cause could be the development team is too swamped with incremental improvements for the existing core product. As a result, they don't have the bandwidth to work on anything new. (Slide 6)
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