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Some strategies for rebuilding trust in a company's leadership include demonstrating integrity, focusing on the future rather than dwelling on past mistakes, and fostering positive relationships at the top. It's important for leaders to show that they are guided by a clear sense of right and wrong. They should also communicate their plans for the future, showing a clear direction for the company. Lastly, maintaining positive relationships among the top leadership can help to create a more harmonious and trustworthy environment.
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Chairman and CEO of the Walt Disney Company, Robert Iger, tells his story and lays out the principles that successfully guided the legendary brand thr...
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Tom Murphy and Dan Burke, who bought ABC in 1985, taught Robert Iger that true integrity – being guided by your clear sense of right and wrong – can be a secret weapon in a competitive business. In Iger's words: "The way you do anything is the way you do everything." Iger still has a note that Dan Burke handed him early in his career: "Avoid getting into the business of manufacturing trombone oil...the world only consumes a few quarts of trombone oil a year!" In other words, only invest in building things that people need. When Disney's board was considering Iger to be the new CEO, they questioned how he could be trusted when he'd been Michael Eisner's number two throughout several poor business decisions. Iger refused to rehash the past and determined to focus on the future: "You want to know where I'm going to take this company, not where it's been. Here's my plan." Relationships at the top matter. Former CEO Michael Eisner and company President Michael Ovitz constantly clashed. This...
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