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What are the four ke...

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What are the four key quadrants of the feedback matrix and how do they contribute to effective communication?

The four key quadrants of the feedback matrix are collaborative, investigative, informative, and corrective. The collaborative quadrant focuses on working together to find solutions and improvements. The investigative quadrant encourages asking questions and seeking clarity. The informative quadrant is about sharing knowledge and information. The corrective quadrant is about addressing issues and making necessary changes. These quadrants contribute to effective communication by providing a structured approach to giving and receiving feedback, ensuring that it is constructive, clear, and beneficial for all parties involved.

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Last but not least, the art of feedback. Feedback are not only hard to give but also hard to receive. Emotions and egos can run high when one's work is being criticized. The feedback matrix takes the guesswork out of how feedbacks should be handled. The matrix includes four key quadrants: collaborative, investigative, informative, and corrective. 

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Preview of Soft Skills Training
Presentation
14 Slides
3 Formats

Preview (14 slides)

Title Slide preview
Bold Statement Slide preview
The Diversity Wheel Slide preview
The Diversity Wheel Slide preview
Cultural Competence Continuum Slide preview
The 3R's of Storytelling Slide preview
The 3R's of Storytelling Slide preview
5 Ways to be an active and effective listener Slide preview
Thomas-Kilmann Conflict Model Slide preview
Openness-Defensiveness Scale Slide preview
Negotiation Tactics Slide preview
Blind Spot Awareness Slide preview
The Feedback Matrix Slide preview
Skills Scorecard Slide preview

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