Question
The key takeaways from "Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life" that managers or entrepreneurs can implement are:
1. Physical Awareness: Recognize the physical sensations you are experiencing, such as tension in your head.
2. Emotional Awareness: Attach emotions to each physical sensation, like anger.
3. Impulse Awareness: Express what the feeling makes you want to do.
4. Consequence Awareness: Remind yourself of the consequences of following the impulse.
5. Insight Awareness: Understand what makes you take this confrontation personally.
6. Solution Awareness: Come up with a better solution than the impulsive one.
7. Benefit Awareness: Remind yourself of the various benefits of your new solution.
8. Let's Go: Commit to the action.
This question was asked on:
Physical Awareness – Identify the physical sensations you are experiencing like tension in your head. Emotional Awareness – Attach emotions to each physical sensation like anger. Impulse Awareness – Verbalize what the feeling makes you want to do. Consequence Awareness – Remind yourself of the consequences of following the impulse. Insight Awareness – Understand what makes you take this confrontation personally. Solution Awareness – Come up with a better solution than the impulsive one. Benefit Awareness – Remind yourself of the various benefits of your new solution. Let's Go – Commit to the action.
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