Download and customize hundreds of business templates for free
The key takeaways from "Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life" that managers or entrepreneurs can implement are:
1. Physical Awareness: Recognize the physical sensations you are experiencing, such as tension in your head.
2. Emotional Awareness: Attach emotions to each physical sensation, like anger.
3. Impulse Awareness: Express what the feeling makes you want to do.
4. Consequence Awareness: Remind yourself of the consequences of following the impulse.
5. Insight Awareness: Understand what makes you take this confrontation personally.
6. Solution Awareness: Come up with a better solution than the impulsive one.
7. Benefit Awareness: Remind yourself of the various benefits of your new solution.
8. Let's Go: Commit to the action.
Question was asked on:
Physical Awareness – Identify the physical sensations you are experiencing like tension in your head. Emotional Awareness – Attach emotions to each physical sensation like anger. Impulse Awareness – Verbalize what the feeling makes you want to do. Consequence Awareness – Remind yourself of the consequences of following the impulse. Insight Awareness – Understand what makes you take this confrontation personally. Solution Awareness – Come up with a better solution than the impulsive one. Benefit Awareness – Remind yourself of the various benefits of your new solution. Let's Go – Commit to the action.
Asked on the following book summary:
Do you often deal with bullies, manipulators, know-it-alls and other types of “crazy” in your professional life? If you reason with irrational people,...
Download and customize hundreds of business templates for free
Need a way to make an impression in a competitive job market? Use our Personal Showcase presentation template to upgrade your portfolio with top highlights. This deck can be used to apply for a new job, ask for a promotion, or share digitally with recruiters and business prospects to make your strengths and skillsets known.
As the workplace goes through a transformative time with the rise of automation and AI, what can employees do to optimize their human potential? Use this Soft Skills Training toolkit to navigate your roles with more creativity, empathy, and agility.
An effective training program can boost the performance and morale of current team members and newcomers. This Learning & Training deck utilizes the ADDIE framework to structure every step of the training process – from an analysis of your goals and needs, to the evaluation of learning outcomes – and pave a strong foundation for long-term success.
Showcase the best of your company culture and prepare new team members for success with our Employee Handbook deck. Set the right expectation for all aspects of your business operations, and get new hires excited to be part of your team.