Question
1. Understand Human-Centered Design: Product managers should focus on the user's needs, abilities, and limitations. The product should be intuitive and easy to use.
2. Consider the Three Important Areas of Design: Visibility, Feedback, and Constraints. Visibility ensures that the user can see what can be done. Feedback provides information about the result of an action. Constraints limit the actions that can be performed, guiding the user towards the correct usage.
3. Avoid Complexity: The product should not overwhelm the user with too many tasks or information at once. It should be designed in a way that it can be used without causing stress or confusion.
This question was asked on:
"We design equipment that requires people to be fully alert and attentive for hours or to remember archaic procedures even if they are only used infrequently, sometimes only once in a lifetime. We put people in boring environments with nothing to do for hours on end, until suddenly they must respond quickly and accurately. Or we subject them to complex, high-workload environments, where they are continually interrupted while having to do multiple tasks simultaneously. Then we wonder why there is a failure."
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