Question
The main components of the Business Process Re-engineering (BPR) framework include:
1. Process Identification: This involves identifying the processes that need to be re-engineered, either through a top-down or bottom-up approach.
2. Process Diagnosis: This involves analyzing the current process to identify areas of improvement and understand the process thoroughly.
3. Process Redesign: This involves rethinking and redesigning the process to improve efficiency and effectiveness.
4. Process Reconstruction: This involves implementing the redesigned process and monitoring it to ensure it is working as intended.
5. Process Evaluation: This involves evaluating the success of the re-engineering effort and making necessary adjustments.
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To solidify an organization's transformation with the BPR framework, the need to manage expectations into a long-lasting transformation is key. That's why leaders should pay attention to change management to assist their organizations through transitional times. The change management curve represents the stages of this transition, with the initial shock and denial, to anger and fear as the old ways are disrupted, and eventually a stage of acceptance that becomes a long-lasting commitment to the change.
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