What are the potential drawbacks or risks of process improvement?

While process improvement can lead to significant improvements in efficiency and costs, it also comes with potential drawbacks or risks. These may include resistance to change from employees, potential disruption of daily operations during the implementation phase, and the risk of not achieving the desired results if the process improvement is not properly planned and executed. Additionally, there can be costs associated with training and development, and there may be a time lag before the benefits of the process improvement are realized.

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Studies show that companies embracing process improvement practices enjoy significant improvements in efficiency and costs, "Harvard Business Review"("HBR") reports. The University of North Carolina's Brad Staats and the University of Oxford's Matthias Holweg and David Upton examined 204 lean projects launched from 2012 to 2017 at a European bank with more than 2,000 branches in 14 countries and serving more than 16 million customers. The researchers strived to get to the bottom of why some improvements are sustained and others aren't. To achieve this, they looked at the lean initiative, started by the head office. Here is what Holweg and Upton discovered:

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Process Improvement

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