The trends in rewards programs across different industries are not very promising. Most companies still follow the conventional practice of conducting salary reviews only once a year or less. The satisfaction with these programs is also low, with organizations rating their rewards programs with a Net Promoter Score of -15. Only 21% of companies would recommend their program to others. Despite being aware of these issues, only a small percentage of organizations are good at attracting and retaining talent.
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Deloitte research indicates that the overwhelming majority of companies – 91% of those surveyed – still follow the conventional practice of conducting salary reviews only once a year or less. Even worse, organizations rate their rewards programs with a Net Promoter Score of -15 and only 21% say they would recommend their program to others. Business and HR leaders are aware of the problem, but only 6% of respondents to a Deloitte survey indicate their organizations are good at attracting talent, and only 8% say they are good at retaining it.