Several factors contributed to the increase in Balanced Scorecard usefulness in 2019. There was a significant move towards quarterly reporting, with an average of 56% of organizations adopting this approach, compared to 38% in the previous year. This change in reporting frequency was mirrored in the data on how often Balanced Scorecards are reviewed, with a significant increase to 58%, compared to 40% in 2018. 3rd Generation Balanced Scorecard designs continued to be the most popular design format and were also the design giving the highest scores for value. Almost two-thirds of the organizations in the survey reported having multiple Balanced Scorecards, marking a big increase over 2018. The number of respondents who said that their Balanced Scorecard was extremely or very useful increased by 88% in 2019, compared to 75% in 2018.
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There was a significant move towards quarterly reporting in 2019 – up to an average of 56% of organizations, compared to 38% in the previous year. This may be linked to a fall in six-monthly reports. The reporting frequency changes were mirrored in the data on how often Balanced Scorecards are reviewed: with a similarly significant increase to 58%, compared to 40% in 2018. 3rd Generation Balanced Scorecard designs continued to be the most popular design format. They were also the design giving the highest scores for value – 89% of organizations that used them were "Extremely Satisfied" with their Balanced Scorecard. Almost two-thirds of the organizations in the survey reported having multiple Balanced Scorecards, which marked a big increase over 2018 (64% vs. 48%). The number of respondents who said that their Balanced Scorecard was extremely or very useful increased by 88% in 2019, compared to 75% in 2018.