RACI stands for Responsible, Accountable, Consulted, and Informed. It's a matrix used to clarify roles and responsibilities in business processes and projects to prevent confusion. Responsible refers to the person who does the work to complete the task. Accountable is the person who is ultimately answerable for the correct and thorough completion of the task. Consulted are the people who provide input into the decision-making process and are actively involved in the task. Informed are those who need to be kept 'in the loop' about progress or decisions, but they do not need to be formally consulted, nor do they contribute directly to the task or decision. This tool is not mentioned in the content provided, but it's a valuable tool for business problem-solving and decision-making.
Want ways to think through and solve any business problems? The latest of our Business Strategies an...
Download template