Question
High-level KPIs are the overall goals and objectives of the organization, often tied to its strategic initiatives. They provide a big picture view of the company's performance. On the other hand, low-level KPIs are more operational and tactical, focusing on individual processes or tasks within departments. They help in monitoring the progress of smaller goals that contribute to the achievement of high-level KPIs.
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A well-organized KPI dashboard ties all your performance indicators together in one place, so you can easily compare and analyze them. Because these indicators are usually divided into high-level and low-level KPIs, laying them out on a single dashboard helps to monitor the process of smaller goals flowing into bigger ones.
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