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The main difference between Business Process Re-engineering (BPR) and Total Quality Management (TQM) lies in the approach and the extent of change they bring about in an organization. BPR is a radical approach that involves a complete overhaul of the organization's processes to achieve dramatic improvements. It's about rethinking and redesigning the business processes from the ground up. On the other hand, TQM, also known as continuous improvement, is a more subtle and gradual approach. It focuses on making continuous enhancements to existing processes to improve quality and performance over time.
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When would an organization elect to use BPR over TQM, otherwise known as continuous improvement? The big difference between BPR and continuous improvement is that BPR is more radical and can lead to a complete redesign and overhaul of an organization's internal structures. Where continuous improvement attempts to make subtle enhancements to create gradual change, BPR makes radical change for high-impact, dramatic improvements. (Slide 4)
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How do you cut costs and streamline workflows that are vital to your organization? Consider business process re-engineering, a systematic overhaul to ...
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