Infrastructure plays a crucial role in the Organizational Capacity perspective of the Balanced Scorecard (BSC). It is one of the key aspects that contribute to progress performance. A robust infrastructure can enhance efficiency, support the implementation of strategies, and facilitate learning and growth within the organization. It can include physical structures, technology systems, and other resources that enable the organization to function effectively and achieve its objectives.
Strategic planning is a crucial aspect of a business’ success. That is why Apple, Volkswagen, UPS, C...
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