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Conceptual models might have several limitations in terms of quality. Firstly, they might not offer a solution when something goes wrong, such as when information stored on the cloud goes missing. Secondly, they might give the illusion of accessibility while the files are actually untouchable. Lastly, their value is dependent on the assumptions that support them. If these assumptions do not hold true, the model becomes limited in its quality.
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When something goes wrong, like when information stored on the cloud goes missing, the conceptual model must offer a solution or it is limited in its quality. Files might appear accessible to users but be untouchable. "Simplified models are valuable only as long as the assumptions that support them hold true."
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How do designers improve their products to work around flaws in human logic? In The Design of Everyday Things, Don Norman teaches the top frameworks b...
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