Why are manual instructions considered a design flaw in simple objects?

Manual instructions are considered a design flaw in simple objects because good design should be intuitive and self-explanatory. If a user needs to refer to a manual to understand how to use a simple object like a door or a kettle, it indicates that the design is not clear or intuitive enough. The purpose of design is to facilitate use and when simple things become overly complex, the whole purpose of the design is lost.

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The Design of Everyday Things

How do designers improve their products to work around flaws in human logic? In The Design of Everyday Things, Don Norman teaches the top frameworks b...

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For simple designs, like those for a door or kettle, manual instructions to "push" or "pull" should not be necessary. Good design should indicate action by itself. Make a pillar visible so that it's clear which side of a door is attached to a hinge. When simple things are overly complex, Norman writes, "the whole purpose of the design is lost."

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Good design significantly enhances the usability of a product. It makes the product intuitive and easy to use, eliminating the need for detailed instructions or guidance. It ensures that the product's purpose is clear and that it can be used effectively and efficiently. When a product is well-designed, users can understand and use it without confusion or difficulty, which improves their overall experience and satisfaction.

The principles of psychology, cognitive science, and art can be applied in product design by understanding how users interact with and perceive objects. This involves creating intuitive designs that indicate their function and use, such as making a pillar visible to indicate which side of a door is attached to a hinge. Overly complex designs can confuse users and defeat the purpose of the design.

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