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Immersing oneself within the 'Customer Journey Map' slide, a crucial component of the 'Customer Journey Maps (Part 2)' presentation, reveals a rich blend of essential keywords, namely - awareness, consideration, purchase, e-commerce, advocacy, and community. These components drive success in e-commerce settings, mapping out customers' journeys from the initial awareness stage through to becoming an advocate for the brand. Such insights serve to nurture an enhanced understanding of user behavior- unveiling both strengths to build upon and areas ripe for improvement in the continuous pursuit of better offerings.
This slide is part of our Customer Journey Maps (Part 2) presentation. Available in Apple Keynote, Google Slides, and Microsoft Powerpoint. Download using links below
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