User Journey Map

Diving into the 'User Journey Map' slide, it offers a comprehensive view of the user's experience. It meticulously maps out the 'red route', detailing the critical path taken by most users. It also outlines 'user tasks' and 'user flow', providing a clear understanding of the user's interactions and behaviors. This process map is an invaluable tool for identifying potential areas of improvement and optimizing the user's journey. It's a must-see for anyone seeking to enhance their understanding of user experience design and process optimization.