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Diving into the 'User Journey Map' slide, it offers a comprehensive view of the user's experience. It meticulously maps out the 'red route', detailing the critical path taken by most users. It also outlines 'user tasks' and 'user flow', providing a clear understanding of the user's interactions and behaviors. This process map is an invaluable tool for identifying potential areas of improvement and optimizing the user's journey. It's a must-see for anyone seeking to enhance their understanding of user experience design and process optimization.
This slide is part of our Process Flow Diagrams presentation. Available in Microsoft PowerPoint and Google Slides.
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