User Journey Storyboard

Unfolding the narrative of a user's journey, the 'User Journey Storyboard' slide in the 'Storyboard Collection' presentation offers a visual sequence of customer behaviors and emotions. It has been designed to allow for a clear understanding of the customer's evolution and the various phases of service design. This slide is an essential tool for scenario setting and plotting the user roadmap, making it easier for stakeholders to grasp and engage with the strategy and execution narratives.