Voice of Customer & Voice of Process

Allowing a glimpse into the heart of business workflow improvement, the 'Voice of Customer & Voice of Process' slide within the Six Sigma presentation has its focus pinned on engagement. Featuring both practical and statistical problems and their concurrent solutions, the slide adroitly straddles the line between technicality and accessibility, proving beneficial for college students and mid-level managers alike. It tops it off with a control plan segment, the vital keystone that ensures measurable results. The slide embodies the essence of transforming customer feedback and process refinement into competitive advantage opportunities as the Six Sigma methodology propounds.