What is The Net Promoter Score?

Dipping into the subject matter of the presentation, the "What is The Net Promoter Score?" slide takes center stage. Serving as the opening act of the 'Net Promoter Score (Part 2)' presentation, it unfolds an introduction to this important customer loyalty metric. The cover unveils the identification process of the Net Promoter Score, offering an overlook of how it works as a vital practice in assessing overall customer gratification. The slide establishes the basis for understanding how effectively a business meets the needs of its customers and how prepared they are to be advocates for the brand.