Question

Are there examples of companies that have successfully implemented the practices outlined in 'Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life'?

The book 'Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life' does not provide specific examples of companies that have successfully implemented the practices outlined. However, the strategies suggested by Dr. Mark Goulston, such as leaning into the irrational behavior and showing compassion, are universally applicable and have been used by many professionals in various industries to deal with difficult individuals in the workplace.

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We all know at least one irrational person and many would give anything to avoid certain colleagues because they drive us up the wall. Regardless of how hard we try to reason with them, we fail and feel helpless. Goulston, however, gives us hope as he shares valuable advice for situations when the most unresponsive group–the flat-out irrational folk–needs to be addressed. The key takeaway from this book is that in order to handle irrational people, one must "lean into their crazy" and feel compassion.

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