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While the book does not provide specific examples of Fortune 500 CEOs or managers who have implemented Dr. Goulston's techniques, it is mentioned that he has coached individuals in such positions. Therefore, it can be inferred that his techniques have been successfully applied in these high-level corporate environments. However, due to confidentiality, the specific individuals and details of these cases may not be publicly available.
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Do you often deal with bullies, manipulators, know-it-alls and other types of “crazy” in your professional life? If you reason with irrational people,...
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Don't React – Don't make their problem your responsibility. Convince yourself that it's their problem and their responsibility to manage it. Don't Respond – Don't say anything that the other person could use to make it your fault or responsibility. Don't Resuscitate – Don't give opportunities for the person to re-engage.
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