The concept of "sweating the details" can be beneficial for a company's success as it shows a deep level of care and attention to the smallest aspects of the business. This can lead to excellence as it is often a collection of small things that make a big difference. However, it's important to strike a balance and not let it come across as petty or small-minded.

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The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company

Chairman and CEO of the Walt Disney Company, Robert Iger, tells his story and lays out the principles that successfully guided the legendary brand thr...

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It is OK to sweat the details to some extent. Eisner used to say, "Micromanaging is under-rated." It can show how much you care, and excellence is often a collection of small things. But when taken to extremes—as when Eisner proudly pointed out that he had chosen the types of lamps used in a hotel lobby—it can come across as petty and small-minded.

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Eisner's approach to micromanagement, as described in the context, suggests that attention to detail can demonstrate a leader's commitment and can contribute to overall excellence. However, when taken to extremes, it can be perceived as petty and small-minded. This approach can have broader implications in business leadership. On the positive side, it can lead to high-quality outcomes as no detail is overlooked. On the negative side, it can stifle creativity and autonomy of the team, leading to a lack of innovation and growth. It's a delicate balance that leaders must manage.

One of the most prominent examples of a company that has successfully applied the principle of 'excellence is a collection of small things' is Apple Inc. Apple's attention to detail in product design, user interface, and customer experience is legendary. Every small aspect of their products and services is meticulously crafted and refined, contributing to the overall excellence of the brand. Another example is the Walt Disney Company. From the intricate details in their theme parks to the careful crafting of their stories and characters, Disney's commitment to excellence in every small thing has made it one of the most beloved brands in the world.

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