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The concept of "sweating the details" can be beneficial for a company's success as it shows a deep level of care and attention to the smallest aspects of the business. This can lead to excellence as it is often a collection of small things that make a big difference. However, it's important to strike a balance and not let it come across as petty or small-minded.
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Chairman and CEO of the Walt Disney Company, Robert Iger, tells his story and lays out the principles that successfully guided the legendary brand thr...
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It is OK to sweat the details to some extent. Eisner used to say, "Micromanaging is under-rated." It can show how much you care, and excellence is often a collection of small things. But when taken to extremes—as when Eisner proudly pointed out that he had chosen the types of lamps used in a hotel lobby—it can come across as petty and small-minded.
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