The radar ball contributes to making a product or service into an experience by enhancing the game of catch. It uses a microchip to digitally show how fast the ball is thrown after each throw, providing a fun and inexpensive alternative to costly radar guns. This not only adds a new dimension to the game but also increases social interaction, thereby creating a unique experience.
By customizing each part of a customer experience, a product or service increases in value. Using ke...
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