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Synopsis

What's the best way to showcase a business idea? In this article, we'll explain what a Business Model Canvas is, how to use it, how to customize our template to create your own, and if you read until the end, you'll learn how LinkedIn uses a Business Model Canvas to create and assess new business ideas. Our customizable template includes some of the best Business Model Canvas tools available today, such as multiple canvas formats, RFM analysis, Cost structure and revenue streams, Key activities and resources, Channels, and twenty-five other tools.

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A real example of a business model canvas could be that of a company like Airbnb.

Customer Segment: People looking for temporary accommodation, owners who want to rent their space.

Value Proposition: Offering a platform where owners can rent their space to travelers.

Channels: Website and mobile application.

Customer Relationship: 24/7 support, user-friendly platform.

Revenue Streams: Service fees for each booking.

Key Resources: Online platform, user community.

Key Activities: Platform management, marketing, customer service.

Key Partnerships: Apartment owners, travel agencies.

Cost Structure: Development and maintenance of the platform, marketing, personnel.

This is a simplified example, but it gives an idea of how a business model canvas can be used to describe a company's business model.

An example of a Business Model Canvas (BMC) in French could be the following:

1. Value Proposition: What problem are you solving for your customers? What products or services do you offer?

2. Customer Segments: Who are your target customers?

3. Channels: How do you reach your customers?

4. Customer Relationships: How do you interact with your customers?

5. Revenue Streams: How do you make money?

6. Key Resources: What are the resources necessary to execute your business model?

7. Key Activities: What are the essential activities to execute your business model?

8. Key Partnerships: Who do you work with to execute your business model?

9. Cost Structure: What are the costs associated with running your business model?

Each company will have a unique BMC depending on its specifics.

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Business model canvas

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A business model canvas is a shared language that is used to describe, visualize, and change a business model. In The Business Model Generation, Alexander Osterwalder says that "without a shared language, it is difficult to systematically challenge assumptions about one's business model and innovate successfully." The canvas describes how a company Creates, Delivers, and Captures value. This presentation has five versions of the business model canvas to fit your needs. A standard business model canvas comprises nine building blocks: key partners, key activities, key resources, value propositions, customer relationships, channels, customer segments, cost structures, and revenue streams. (Slide 4

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The presentation mentions five versions of the business model canvas. However, the specific versions are not detailed in the provided content. A standard business model canvas comprises nine building blocks: key partners, key activities, key resources, value propositions, customer relationships, channels, customer segments, cost structures, and revenue streams.

To customize a business model canvas to suit specific business needs, you need to understand the nine building blocks of the canvas: key partners, key activities, key resources, value propositions, customer relationships, channels, customer segments, cost structures, and revenue streams. Once you understand these, you can tailor them to your specific business needs. For example, if your business heavily relies on partnerships, you might want to expand the 'key partners' section. Similarly, if your business has a unique value proposition, you might want to elaborate on that in the 'value propositions' section. Remember, the business model canvas is a flexible tool and can be adapted to fit your business needs.

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An alternative visualization uses post-it notes to organize the canvas. The user can also easily copy-paste the notes to add more. Each one can be filled in, thrown out, or replaced for a manageable way to try out new ideas. (Slide 3)

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The lean business model canvas is most useful for startups who need to quickly generate and assess different plans, as it includes problem and solution sections to help compare alternative ideas. (Slide 7)

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The problem and solution sections in the lean business model canvas are crucial for comparing alternative ideas. The problem section allows you to identify and articulate the key issues that your business idea aims to solve. This helps in understanding the market need for your product or service. The solution section, on the other hand, allows you to outline how your business idea addresses these problems. By comparing the problem and solution sections of different business ideas, you can assess which idea best addresses a market need and has the most viable solution.

The Business Model Canvas can be customized to suit different market needs by adjusting its elements based on the specific requirements of the market. For instance, the value proposition, customer segments, channels, customer relationships, revenue streams, key resources, key activities, key partnerships, and cost structure can all be tailored to reflect the market needs. An alternative visualization like using post-it notes can help in organizing and trying out new ideas. For startups, the lean business model canvas can be used which includes problem and solution sections to help compare alternative ideas.

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RFM analysis

Companies need to know who they plan to cater to before they can develop a relationship with their customers. That's where RFM analysis comes in. RFM stands for recency, frequency, and monetary, a unique framework for visualizing demographic information. Customers are scored according to the recency of their engagement scored on the X-axis, with the frequency of their purchases or engagement on the Y-axis. 1 is a low frequency or recency, while 5 represents a high frequency or recency. (Slide 10)

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RFM (Recency, Frequency, Monetary) analysis can significantly enhance a company's business strategy by providing a clear understanding of customer behavior. It allows companies to segment their customers based on the recency of their engagement, the frequency of their purchases, and the monetary value of their transactions. This information can be used to develop targeted marketing strategies, improve customer retention, and increase sales. It can also help in identifying high-value customers and understanding their buying patterns, which can lead to more effective resource allocation.

Implementing RFM (Recency, Frequency, Monetary) analysis can present several challenges. Firstly, it requires a comprehensive and accurate customer database, which can be difficult to maintain. Secondly, it may not account for all customer behaviors or preferences, as it primarily focuses on transactional data. Lastly, it can be difficult to interpret and apply the results of RFM analysis in a meaningful way. These challenges can be overcome by ensuring the quality and completeness of the customer database, supplementing RFM analysis with other customer insights, and investing in training or expert resources to interpret and apply the results.

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By plotting customers on this chart, you can see their monetary value and their importance to your organization. It's a quantitative way to identify demographics in terms of how much money they can generate, as opposed to qualitative demographics like age or gender. Another effective way to quantify customer relationships is with a customer satisfaction score. This score lets companies see which methods or channels are most in demand. For example, according to these sample satisfaction scores, it would be wise to allocate fewer resources to email and phone support and more to chat support. (Slide 17)

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The Business Model Canvas aligns with digital transformation initiatives by providing a structured framework to identify and prioritize the key elements of a business model. It helps in understanding the current business model and identifying areas where digital technologies can be implemented for improvement. For instance, in the 'Channels' block, a company might identify opportunities to digitize their distribution channels. Similarly, in the 'Customer Relationships' block, digital technologies might be used to enhance customer service, like the example given in the content about shifting resources to chat support. It's a tool that aids in the strategic planning of digital transformation.

Companies can implement the Business Model Canvas in their operations by first identifying the key elements of their business such as key partners, key activities, value propositions, customer relationships, customer segments, key resources, channels, cost structure, and revenue streams. Each of these elements should be clearly defined and understood. Then, these elements are plotted on the Business Model Canvas, which provides a visual representation of the business model. This allows companies to easily see how each element interacts with the others, identify potential areas of improvement, and make strategic decisions. It's also a dynamic tool, meaning it should be updated as the business evolves.

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Cost structure

Another key part of a business model canvas is to break down the cost structure of your business. This cost structure tree diagram visualizes the expenses, COGS, and gross and net profits in relation to sales. Since some organizations may have more overhead expenses to visualize than others, users can add or delete as many of the pie charts as necessary. (Slide 28)

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Companies can implement the cost structure tree diagram of the Business Model Canvas in their operations by first identifying all the costs associated with their business. These costs can be categorized into different sections such as expenses, cost of goods sold (COGS), and overheads. Once these costs are identified, they can be visualized using a tree diagram. This diagram can be customized according to the company's needs, with the ability to add or delete as many sections as necessary. The diagram helps in understanding the relation between different costs and the overall sales, thereby aiding in better financial management and decision making.

Understanding the cost structure in the Business Model Canvas enhances business strategy by providing a clear picture of where the company's money is going. It helps identify the most significant costs and how they relate to revenue generation. This understanding can lead to strategic decisions, such as cost reduction initiatives, pricing strategies, and investment in profitable areas. It also allows for better financial planning and risk management. Furthermore, it can highlight inefficiencies in the business model, prompting changes to improve profitability.

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The revenue stream diagram here divides revenue between different sources. Each source or category is allotted a percentage, with subcategories below each one. For example, a company like Apple might separate revenue streams into different types of physical goods and different kinds of services, while a company like Spotify might use ad revenue as one stream and subscriptions as another. (Slide 11)

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The revenue stream diagram in the Business Model Canvas helps in understanding a company's income sources by dividing the company's revenue into different sources or categories. Each source or category is allotted a percentage, which allows for a clear visualization of where the company's income is coming from. For instance, a company like Apple might separate revenue streams into different types of physical goods and different kinds of services, while a company like Spotify might use ad revenue as one stream and subscriptions as another. This breakdown helps in understanding the proportion of income coming from each source, thereby providing insights into the company's business model and profitability.

The Business Model Canvas aligns with digital transformation initiatives by providing a structured framework to identify and assess the impact of digital technologies on different aspects of a business model. It helps in understanding how digital transformation can create new value propositions, customer relationships, channels, and revenue streams. It also aids in identifying areas where digital technologies can improve operational efficiency and effectiveness. The canvas can be used to map out current state, desired future state, and the transition path for digital transformation.

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Key activities

Key activities are another important building block of the business canvas. Key activities can be separated into ongoing activities that are repeated on a recurring basis or one-off activities that need to be accomplished only a handful of times a year. (Slide 20-21)

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Key resources are what make the key activities possible. They are separated into physical, intellectual, human, and financial resources. Physical resources include everything from factories to equipment, while intellectual typically includes patents. Human includes all types of employees, and Financial includes private capital, any subsidies, or grants. List the amount dedicated to each resource and the expected ROI of each. Users can leave any of these blank if they are unsure of the value. For example, since governments plan to invest more in new energy vehicle development over the next decade, a vehicle company might highlight government subsidies as a key financial resource. (Slide 23)

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The Business Model Canvas describes how a company creates, captures, and delivers value through nine building blocks. These include: Key Partnerships, Key Activities, Key Resources, Value Propositions, Customer Relationships, Channels, Customer Segments, Cost Structure, and Revenue Streams. Each block represents a specific aspect of the business. For instance, 'Value Propositions' describes the unique value a company offers to its customers, 'Key Resources' outlines the assets necessary to deliver this value, and 'Revenue Streams' explains how the company captures value through monetization strategies.

The Business Model Canvas can help a company modify its business model to better suit market needs by providing a structured framework that allows for a comprehensive view of the current business model. This includes key areas such as key resources, value propositions, customer segments, channels, customer relationships, revenue streams, and cost structure. By analyzing these areas, a company can identify potential gaps or areas of improvement. It can also help in brainstorming and testing new business models. The visual nature of the canvas makes it easier to understand and communicate changes, making it a valuable tool for strategic planning and decision-making.

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Channels

The last part of the business canvas we'll highlight are the channels. Channels cover how and where businesses deliver their value to customers. Distribution channels are where products or services can be sold. Each type of distribution can be compared here. (Slide 14)

Marketing channels are how companies get the word out and deliver their message or value proposition. A clear dashboard visualization is provided here. For a more detailed look at how to create a marketing plan to activate your marketing channels, check out our Marketing Plan presentation template and watch the accompanying video to learn more. (Slide 15)

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There are numerous resources available to learn more about creating a marketing plan. These include online courses, books, webinars, and workshops. Websites like Coursera, Udemy, and LinkedIn Learning offer courses on marketing plan creation. Books such as "Marketing Plan Handbook" by Robert W. Bly and "The Marketing Plan: How to Prepare and Implement It" by William M. Luther are also helpful. Additionally, you can find webinars and workshops on sites like Eventbrite or Meetup.

A marketing plan to activate marketing channels can be created by following these steps:

1. Identify your target audience: Understand who your customers are, their needs, and preferences.

2. Choose the right marketing channels: Based on your target audience, choose the most effective channels to reach them. These could be social media, email marketing, content marketing, SEO, etc.

3. Develop a content strategy: Plan what type of content you will share on each channel to engage your audience and promote your product or service.

4. Set clear goals and KPIs: Define what success looks like for each channel and how you will measure it.

5. Monitor and adjust: Regularly review the performance of each channel and adjust your strategy as needed.

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Finally, support channels are important to maintain post-sales relationships. A strong support channel provides a competitive advantage. Companies such as Slack or IBM are known for their ongoing support to customers, which is what keeps customers coming back. (Slide 16)

Case study: LinkedIn

LinkedIn currently has over 650 million users from over 200 countries. LinkedIn's key partners include data centers to support the online platform, employers, universities, and educational course developers. LinkedIn's key activities include the maintenance of its online platform, retaining its user base, and building partnerships. Its key resource is, of course, the online platform itself.

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The main components of LinkedIn's business model include its online platform, user base, and partnerships. The online platform is a key resource that supports all its activities. The user base, which currently stands at over 650 million users from over 200 countries, is crucial for LinkedIn's operations. The company also builds partnerships with key partners such as data centers, employers, universities, and educational course developers to support its business model.

LinkedIn's business model aligns with digital transformation initiatives in several ways. Firstly, its entire platform is online, which is a key aspect of digital transformation. Secondly, LinkedIn's key activities include maintaining its online platform and retaining its user base, which involves continuous digital innovation. Lastly, LinkedIn's key partners include data centers to support the online platform, which is a crucial part of digital infrastructure.

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LinkedIn has multiple customer segments: its community of users, employers in search of employees, and advertisers. Each of these segments has its own value proposition, which can be displayed on the canvas. For users, the proposition would be a way to display their skills to recruiters easily. For employers, it's a global and accessible database of candidates. For advertisers, it's an engaged audience and measurement tools.

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LinkedIn's multi-segment customer approach enhances its business strategy by catering to the needs of different customer segments, thereby expanding its user base and increasing its revenue streams. For instance, it provides a platform for users to showcase their skills to recruiters, offers employers a global and accessible database of candidates, and provides advertisers with an engaged audience and measurement tools. This diversified approach allows LinkedIn to maximize its market reach and profitability.

The Business Model Canvas can be used in the recruitment industry in several ways. It can help recruitment agencies to clearly define their value proposition, customer segments, and revenue streams. For example, their value proposition could be their expertise in sourcing candidates, their customer segments could be the companies they serve, and their revenue streams could be the fees they charge for their services. It can also help them to identify key resources, activities, and partners, as well as cost structure and channels. This can lead to a better understanding of their business and can aid in strategic decision-making.

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LinkedIn's biggest distribution channel is its website and mobile app. But its channels go beyond that, with support channels such as Sales Navigator and Sales Solutions that seek to maintain customer relationships. Maintaining these relationships with the user base through support channels is a key way that LinkedIn grows its online community and gains a competitive advantage. Its revenue streams include pay-per-click job postings, premium subscriptions, and marketing solutions. Each of these components can be listed out in the business model canvas and swapped in or out as they are evaluated for success. Check out our video above to see how all this looks on a business model canvas.

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The Business Model Canvas helps in evaluating the success of different revenue streams by providing a structured framework to list out and assess each revenue stream. It allows businesses to visualize and understand the contribution of each revenue stream to the overall business model. For instance, pay-per-click job postings, premium subscriptions, and marketing solutions can be listed out separately on the canvas. The performance of each can then be evaluated based on metrics such as revenue generated, growth rate, customer feedback, etc. This helps in identifying which revenue streams are performing well and which ones need improvement. The canvas can be updated regularly to reflect changes in the business strategy or market conditions.

LinkedIn's use of support channels like Sales Navigator and Sales Solutions significantly enhances its business strategy. These tools are designed to maintain and strengthen customer relationships, which is crucial for LinkedIn's growth and competitive advantage. Sales Navigator is a tool that helps sales professionals find and build relationships with LinkedIn members, while Sales Solutions offers a range of tools to help businesses leverage LinkedIn's network for sales and marketing. By providing these services, LinkedIn not only increases its user engagement but also creates additional revenue streams.

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Conclusion

Want an easy-to-use Business Model Canvas? Download the Business Model Canvas presentation for more slides such as Key partner strategy, Key partner evaluation, Customer segmentation chart, Value creation strategy, Lean business model canvas, plus many more. And, if you want more business canvas visualizations, you can check out our other Business Canvas Collection for more.

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Yes, there are numerous case studies that demonstrate the effectiveness of the Business Model Canvas. Companies like Uber, Airbnb, and Spotify have used this tool to define and innovate their business models. It helps businesses to visualize their current model, identify areas of strength and weakness, and experiment with future possibilities. However, the specific case studies are not provided in this resource.

The main components of the Business Model Canvas are: Key Partners, Key Activities, Key Resources, Value Propositions, Customer Relationships, Channels, Customer Segments, Cost Structure, and Revenue Streams.

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