The Sanity Cycle is a method to deal with irrational people effectively. When someone acts difficult, the Sanity Cycle helps to prevent your descent into a flight-or-fright mode. The first step is to recognize that the person can't reason due to a misalignment of the brain that makes them unable to respond to facts or logic. Then, identify their Modus Operandi and realize their behavior isn't about you. Listen to them calmly and mirror their emotions to make them feel understood. Finally, gently guide them toward more positive thoughts.

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The concept of the three brains, as explained in the book "Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life", refers to the three distinct parts of the human brain that are responsible for different types of responses. The lower reptilian brain is responsible for instinctual responses such as fight or flight. The paleomammalian brain, also known as the limbic system, is responsible for emotions and feelings. The neomammalian brain, also known as the neocortex, is responsible for rational thinking, problem-solving, and decision-making. Understanding these three brains can help in dealing with irrational and difficult people as it provides insight into why they may be acting in a certain way.

Irrational thoughts and behavior can stem from a misalignment in the brain that makes people unable to respond to facts or logic. This misalignment can disrupt the normal functioning of the brain, leading to irrational responses. The human brain is composed of three parts: the lower reptilian brain responsible for instinctual responses, the paleomammalian brain responsible for emotions, and the neomammalian brain responsible for logical thinking. If there's a misalignment or imbalance among these parts, it can lead to irrational thoughts and behavior.

Avoiding crucial conversations with irrational people in a professional setting can be counterproductive. It can lead to wasted resources, with employees wasting roughly $1500 and an eight-hour workday every time they avoid such a conversation. Moreover, it can reinforce irrational behavior, as the person is not confronted and therefore not given the chance to adjust their behavior. It's important to approach these conversations with a strategy, such as the 'Sanity Cycle', to guide them towards more positive thoughts.

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Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life

Do you often deal with bullies, manipulators, know-it-alls and other types of “crazy” in your profes...

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