Robert Iger's approach to management has significantly influenced the strategies of the Walt Disney Company. He believed in trusting his employees and empowering them to make decisions. This approach fostered a culture of responsibility and ownership, which has been instrumental in the company's success. For instance, during the planning of the Hong Kong theme park, he trusted the local team to decide on ticket pricing rather than imposing decisions from the headquarters. This approach has helped the company to adapt to local conditions and make decisions that are best suited for specific situations.
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Chairman and CEO of the Walt Disney Company, Robert Iger, tells his story and lays out the principles that successfully guided the legendary brand thr...
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A good manager also trusts his/her people. Early in his tenure as CEO, Iger was asked to join a meeting about ticket pricing at the soon-to-be-opened theme park in Hong Kong. He canceled the meeting, saying that the people actually on the job in Hong Kong didn't need HQ to tell them how to price things, they should be able to figure it out for themselves. And if they couldn't, then they shouldn't be on this job.
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