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'Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life' challenges existing paradigms in conflict resolution by suggesting that reasoning with irrational people often backfires. Instead, the book proposes understanding and addressing the emotional needs of such individuals, which are often driven by their primitive lower brain focused on survival issues, or their emotional middle brain. This approach deviates from traditional conflict resolution methods that typically emphasize rational dialogue and negotiation.
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Do you often deal with bullies, manipulators, know-it-alls and other types of “crazy” in your professional life? If you reason with irrational people,...
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The Reptilian Lower Brain is the innermost primitive lower brain that focuses on survival issues. These include food, sleep, sex, fight-or-flight response. The Paleomammalian Middle Brain processes emotions like joy, hate, sadness and pleasure. It is responsible for emotional bonds with parents, partners or children. The Neomammalian Upper Brain is the outer part that is highly evolved and allows you to look at a situation objectively, make smart decisions, plan ahead and control impulses.
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