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To avoid falling into the build trap, companies can adopt several strategies. First, they should focus on outcomes rather than outputs. This means measuring success not by the number of features shipped, but by the value these features bring to users. Second, companies should foster a culture of continuous learning and adaptation. This involves regularly gathering user feedback and using it to inform product development. Third, companies should not be afraid to pivot or change direction based on market feedback. Lastly, companies should avoid becoming too attached to their original ideas or ways of doing things, as this can prevent them from innovating and responding to market changes.
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Companies get stuck in the build trap when they are so focused on shipping features and developing cool ideas that they don't think about the outcome of those features and the actual value that they produce. The build trap causes companies to measure their success in terms of outputs rather than outcomes. They stop producing real value for their users, lose market share, and are vulnerable to disruption. A prime example of this is Kodak, which doubled down on how it had always done things, instead of responding to the challenge of digital photography.
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How do you get ahead of your competitors and deliver actual value for your customers? It takes more than just launching one new feature after another....
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