There are several ways to handle objections or concerns from a customer. First, listen carefully to the customer's concern and validate their feelings. Second, ask clarifying questions to fully understand the issue. Third, offer solutions that address their concerns and provide value. Lastly, follow up to ensure their concerns have been fully addressed.
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People will only do business with others once they know them, like them, and trust them. They will buy the salesperson first, way before they even con...
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There are at least three principles the author repeats, in one form or another, throughout the book. One principle is being prepared for the sale. Another is about creating value for the customer. The last is about engaging the customer in a way so they'll feel fully convinced that the product or service is for them.
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