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One of the effective ways to make a customer feel comfortable and open up is by asking the right, probing questions. This allows the customer to express their needs and concerns. It's also important to listen attentively to the customer's responses, showing genuine interest in their needs. Avoid dominating the conversation with information about your product or company. Instead, focus on the customer and how your product or service can meet their needs.
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People will only do business with others once they know them, like them, and trust them. They will buy the salesperson first, way before they even con...
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One of the best ways to establish rapport and get others to talk about themselves is by asking the right, probing questions. Most salespeople tend to rant continuously about their product and their company without taking time to listen to the customer's needs. If the customer is engaged by a salesperson asking the right questions, then they will reveal everything that salesperson needs to know in order to convince them of why their product is the perfect fit.
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