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The McKinsey 7-S model can be practically applied in the hospitality industry in several ways. It can be used to assess a company's competitive and strategic advantage. For instance, it was applied at the Ithaca Beer Company (IBC) to identify the key factors contributing to the company's success. These factors were strategy, staff, skills, and shared values. The model can help in identifying areas of strength and weakness, aligning resources and capabilities with business strategy, and fostering shared values among staff. It can also be used to guide change management initiatives, improve performance, and facilitate organizational effectiveness.
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Center for Hospitality at Cornell University conducted an analysis of how the McKinsey-developed 7-S model, applied at the Ithaca Beer Company (IBC), can be used to assess a company's competitive and strategic advantage. Based on interviews and other analysis, Center for Hospitality at Cornell reports, four of the seven factors in the 7-S model were aligned and critical for this particular company's success. These factors were: strategy, staff, skills and shared values.
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