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The 7-S framework is a management model developed by McKinsey consultants Robert H. Waterman, Jr. and Tom Peters in the 1980s. It involves seven interdependent factors which are categorized as 'hard' or 'soft' elements. The 'hard' elements are strategy, structure, and systems while the 'soft' elements are shared values, skills, style, and staff. This framework can be used to analyze a company's success and growth by examining how well these seven elements align with each other. If there is a high level of alignment, the company is likely to be more successful. However, the importance of each factor may vary depending on the company's unique position, hence a contingency approach may be appropriate.
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The researches continue: "As such, the need to establish priorities is critical for creating and sustaining a strong competitive position. Our analysis has found that the 7-S framework provides an excellent starting point for analyzing the requirements for a company's success and growth. However, given each company's distinctive position, a contingency approach may be appropriate to 7-S analysis, as it was clear from this case study that some factors are more important than others."
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