Question

What is the role of Gap Analysis in effective change management?

Gap Analysis plays a crucial role in effective change management. It helps in identifying the difference between the current state and the desired future state of an organization. This 'gap' essentially represents the change that needs to be made. By understanding this gap, organizations can plan and implement steps to bridge it, thereby managing change effectively.

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Tools like Gap Analysis help you determine what your organization needs to accomplish to complete a change. In a table format, list the "what, where, who, and how" of your current state and desired future state. The change needed is the gap between the two. The action to close the gap entails steps that are needed.

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