Amazon Auctions and zShops played a significant role in Amazon's overall growth strategy. Amazon Auctions, although not successful, provided valuable insights into customer behavior and expectations. It taught Amazon that customers expected to pay a low, fixed price on Amazon but had a different mindset when bidding on eBay. On the other hand, zShops, despite being too complicated for third-party sellers and customers, evolved into the wildly successful Amazon Marketplace. This evolution significantly contributed to Amazon's growth and success.

Asked on the following book summary:

resource preview

The Bezos Letters: 14 Principles to Grow Your Business Like Amazon

Have you ever wondered how Amazon managed to grow from the first online bookstore to a global technology leader in just 20 years? Jeff Bezos' humble i...

Start for free ⬇️

Download, customize, and translate hundreds of business templates for free

Go to dashboard to download stunning templates

Download

book summary Preview

View all chevron_right

Question was asked on:

Amazon Auctions, Bezos' answer to eBay, taught him that customers expected to pay a low, fixed price on Amazon but had a different mindset when bidding on eBay that didn't translate. The failed zShops proved too complicated for third-party sellers and customers but later evolved into the wildly successful Amazon Marketplace.

Questions and answers

info icon

Some examples of companies turning their failures into successes include Apple, who initially failed with the Apple Lisa but later found success with the Macintosh. Similarly, Microsoft's Windows Vista was not well-received, but they learned from their mistakes and improved with Windows 7. Another example is Coca-Cola, who faced backlash with New Coke, but used the experience to solidify the popularity of Coca-Cola Classic.

Some examples of companies that have adapted their business models based on customer feedback include Starbucks, which expanded its product line based on customer suggestions, and Netflix, which shifted from a DVD rental service to a streaming platform in response to changing customer preferences. Microsoft is another example, as they continually update their software based on user feedback.

View all questions
stars icon Ask another question