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A startup can utilize the concepts of boosting positive energy and empowering customer-facing staff in several ways. Firstly, by creating a positive and supportive work environment, employees are more likely to feel motivated and engaged, which can lead to increased productivity. Secondly, empowering customer-facing staff can lead to better customer service, as employees who feel valued and trusted are more likely to go the extra mile for customers. This can result in increased customer satisfaction and loyalty, which can drive growth for the startup. Additionally, empowering employees can lead to innovation, as employees who feel their ideas are valued are more likely to contribute their unique insights and ideas.
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Released in early-October 2017 — Blue Ocean Shift — is the continuation of the award-winning Blue Ocean Strategy, a bestselling strategy book based on...
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One way to meet an aggressive cost target is to figure out who the organization can partner with. Another is to consider ways to streamline and innovate operations. Boosting people's positive energy and contributions is another important possibility; empowering and trusting customer-facing staff boosts productivity.
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