In 'Secrets of Closing the Sale', the concept of 'positive mental attitude' is emphasized as a crucial factor in successful selling. It's the belief in the product or service you're selling. If you don't believe in it, the prospect will sense it and will not believe in it either. A positive mental attitude not only boosts your confidence but also influences the emotions of others. The author suggests that while you can educate a person with logic, you can only move them to make a buying decision by the way they feel, which is greatly affected by your attitude.

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Secrets of Closing the Sale

Knowing how to sell is like possessing one of the rarest commodities on Earth. Most of us just don’t realize how persuasive we must be on a daily bas...

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There are critical steps in the this process. One of the most crucial steps is believing in the product or service that you are selling. If you don't, the prospect will sense it and will not believe in it either. Believing in your product and keeping a positive mental attitude will go a long way and it makes all the difference in selling. Your attitude will affect the emotions of others. The author says you can educate a person with logic, but you can only move them to make a buying decision by the way they feel.

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A salesperson's attitude can greatly influence the emotions of others. For instance, if a salesperson is enthusiastic and confident about the product they are selling, it can instill a sense of trust and excitement in the potential buyer. This can lead to the buyer feeling more inclined to make a purchase. On the other hand, if a salesperson is doubtful or negative, it can create a sense of uncertainty or skepticism in the buyer, which may deter them from buying. Another example is if a salesperson is empathetic and understanding, it can make the buyer feel valued and heard, thereby creating a positive buying experience.

Emotions play a significant role in the buying decision of a prospect. They can be the driving force behind the decision-making process. When a salesperson believes in the product or service they are selling, it positively influences their attitude, which in turn can affect the emotions of the prospect. This emotional connection can move the prospect to make a buying decision. Essentially, while logic can educate a person about a product or service, it's the emotional connection that can persuade them to buy.

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