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A new CEO can use the key behaviors mentioned in "The CEO Next Door" to understand the shape of the business in their first year by making decisions with speed and conviction, engaging with others in a way that drives results, being relentlessly reliable, and adapting boldly to new challenges and scenarios. They should listen to key stakeholders, get out into the field, and talk to customers. This will help them identify any gaps between the board's expectations and the reality of the business, uncover any hidden financial or operational issues, identify cultural blind spots that could hinder necessary changes, and determine if there are any critical personnel issues.
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There are four behaviors associated with success as a CEO: making decisions with speed and conviction; engaging with others in a way that drives resul...
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In your first year make sure you grasp the shape of the business and get any skeletons out of the closet. Listen to your key stakeholders, get out into the field, and talk to the customers. You might find a critical gap between the board's expectations and the reality of the business; a hidden financial or operational bomb; a cultural blind spot that will stymie necessary changes; or, signs that one or two critical people are not up to the job or are planning to leave.
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