Delving into the mechanics of effective customer management, the 'Customer Relationship Funnel' slide from the 'Business Model Canvas' presentation is an insightful resource. It dissects critical components of customer relations, from acquisition and outreach to retention and referral. With emphasis on CRM, the lead funnel, upselling techniques, and the fascinating concept of the viral loop, this slide provides an intriguing perspective. Leaning towards a holistic approach, it affirms the importance of each stage in the customer's journey, offering a well-rounded understanding of how a successful business can create, capture, and deliver value.
This slide is part of our Business Model Canvas presentation. Available in Apple Keynote, Google Slides, and Microsoft Powerpoint. Download using links below
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