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Sinopse

Escrito há mais de 80 anos, How to Win Friends and Influence People é um livro que é tão relevante hoje quanto era quando foi escrito pela primeira vez. Os princípios são uma ampla mistura de conselhos pessoais e profissionais baseados na psicologia dos relacionamentos.

De fazer amigos a ter sucesso nos negócios, os princípios aqui delineados servem como um guia comprovado para qualquer pessoa que queira construir melhores relacionamentos e tirar o máximo proveito deles.

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Resumo

Parte um: técnicas fundamentais no trato com as pessoas

Princípio 1: não critique, condene ou reclame.

Psicólogos provaram que recompensar bom comportamento aumenta a chance de que o comportamento continue. Criticar maus hábitos apenas leva ao ressentimento e torna a comunicação eficaz quase impossível. É importante entender que as pessoas são influenciadas por emoção, orgulho e ego.

"A crítica é inútil porque coloca a pessoa na defensiva e geralmente a faz se esforçar para se justificar." — Dale Carnegie

Princípio 2: dê apreciação honesta e sincera.

A necessidade de ser apreciado é uma das mais básicas necessidades humanas. Todos querem se sentir bem consigo mesmos e com o esforço que fazem. Quando tiramos um tempo para mostrar sinceramente a alguém o quanto eles são apreciados, eles se sentem bem consigo mesmos e bem com a pessoa que mostra a apreciação.

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29 questions and answers
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1. I sincerely appreciate your hard work and dedication to this project. Your efforts have not gone unnoticed.

2. Your creativity and attention to detail have truly impressed me. I honestly appreciate your contributions to our team.

3. I want to express my sincere appreciation for your help today. You went above and beyond, and I am grateful.

4. Your commitment to excellence is honestly appreciated. You consistently exceed expectations.

5. I sincerely appreciate your flexibility and willingness to help in a time of need.

6. Your positive attitude and work ethic are honestly appreciated. You are a valuable member of our team.

Remember, appreciation is more impactful when it's specific, timely, and genuine.

The Socratic method of questioning is a form of inquiry used to stimulate critical thinking and to expose the contradictions in someone's beliefs. It involves asking a series of questions to guide the person to find their own answers and come to their own conclusions.

To make someone think that something is their idea, you can use the Socratic method in the following way:

1. Start with general questions about the topic. This will help the person to start thinking about the subject.

2. Gradually make your questions more specific. This will guide the person towards the idea you want them to think about.

3. Ask questions that challenge their assumptions. This will make them reconsider their beliefs and potentially come up with the idea you want them to have.

4. Finally, ask questions that lead them to conclude the idea you had in mind. This will make them feel like they came up with the idea themselves.

Remember, the key to the Socratic method is to ask open-ended questions and to let the person come to their own conclusions. It's not about telling them what to think, but guiding them to find their own answers.

Appreciation is a form of positive reinforcement. When we show someone appreciation, we are positively reinforcing their actions or behavior. This can encourage them to continue behaving in a similar manner in the future. Positive reinforcement, such as appreciation, can boost self-esteem, increase motivation, and promote a positive environment.

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Princípio 3: desperte no outro uma vontade ansiosa.

Quando queremos que alguém faça algo, devemos relacionar o pedido ao que é importante para essa pessoa.

Ao dedicar tempo para entender o que é importante para alguém e enquadrar nossas necessidades com seus desejos, facilitamos para que essa pessoa realmente queira fazer algo. Quando uma tarefa é relevante para o que consideram importante, eles têm um interesse pessoal em garantir que a tarefa seja realizada de maneira eficaz e eficiente.

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26 questions and answers
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The Socratic method of questioning involves asking open-ended questions to stimulate critical thinking and to expose the underlying assumptions of your conversation partner.

For example, if you want to convince a colleague to adopt a new project management tool, you could start by asking about their current challenges. You might ask, What are some difficulties you face with our current project management system? This could lead them to identify the problems that the new tool can solve.

Next, you could ask, How do you think these problems could be solved? This allows them to think about possible solutions, which you can then link to the features of the new tool.

Finally, you could ask, What if there was a tool that could address these issues? Would you consider using it? This question makes them think that adopting the new tool was their idea, as it directly addresses their identified problems.

Remember, the key is to guide the conversation with your questions, not to impose your ideas.

One way is to find common ground between your needs and their desires. Another is to show how fulfilling your needs can also benefit them in achieving their desires. You can also appeal to their values or emotions, showing how your needs align with what they care about. Lastly, you can use incentives or rewards that are desirable to them, to motivate them to fulfill your needs.

Some other principles that can help in building better relationships include effective communication, mutual respect, trust, understanding, and empathy. It's also important to show appreciation and to be able to compromise and resolve conflicts in a healthy manner.

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Parte dois: seis maneiras de fazer as pessoas gostarem de você

Princípio 1: tenha um interesse genuíno nas outras pessoas.

É da natureza humana estar principalmente preocupado consigo mesmo. Quando dedicamos tempo para realmente olhar para outra pessoa, podemos muitas vezes encontrar coisas que são de interesse genuíno. As pessoas gostam de pessoas que mostram interesse nelas e, se esse interesse for genuíno, cria uma base sólida para um relacionamento real.

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26 questions and answers
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The principle of showing genuine interest in others can be applied in different cultures by learning about and respecting their customs, traditions, and values. It's about understanding their perspective and showing empathy. This can be done by asking questions about their culture, actively listening to their stories, and showing appreciation for their unique experiences and viewpoints.

Some other books that discuss the importance of showing genuine interest in others include 'How to Win Friends and Influence People' by Dale Carnegie, 'The Charisma Myth' by Olivia Fox Cabane, and 'Emotional Intelligence' by Daniel Goleman.

Showing genuine interest in others can significantly contribute to our personal growth. It allows us to learn from their experiences and perspectives, which can broaden our understanding and knowledge. It also helps in building strong and meaningful relationships, which can provide emotional support and happiness. Moreover, it can improve our communication and social skills, and make us more empathetic and understanding individuals.

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Princípio 2: sorria.

O simples ato de sorrir tem um efeito positivo na pessoa que sorri e em qualquer pessoa que a veja sorrindo. Sorrir simplesmente faz todos se sentirem melhor! Até sorrir ao falar ao telefone tem efeitos positivos, porque o poder do sorriso se manifesta no tom e nas palavras, mesmo quando não é visto.

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Princípio 3: lembre-se de que o nome de uma pessoa é para essa pessoa o som mais doce e mais importante em qualquer idioma.

O nome de uma pessoa é uma parte muito pessoal e importante de sua autoestima. Lembrar-se do nome de alguém faz com que se sintam importantes; esquecer o nome de alguém faz com que se sintam desimportantes. Lembrar-se dos nomes, e soletrá-los corretamente, é uma habilidade que ajudará nas relações pessoais e profissionais.

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"A pessoa média está mais interessada em seu próprio nome do que em todos os outros nomes do mundo juntos." — Dale Carnegie

Princípio 4: seja um bom ouvinte. incentive os outros a falarem sobre si mesmos.

Bons ouvintes são frequentemente vistos como bons conversadores. Desenvolver essa habilidade requer prática, mas o retorno vale a pena. Quando ouvimos alguém atentamente, sem interrupção, mostra que consideramos essa pessoa importante e digna de nosso tempo. Uma ótima regra é focar em ouvir 75% do tempo e falar 25% do tempo.

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Active listening aligns with the psychology of relationships by fostering a sense of importance and worth in the other person. By listening intently and without interruption, we communicate that we value the other person's thoughts and time. This can strengthen the bond in a relationship, as it creates a balance where one is not dominating the conversation but rather allowing for a mutual exchange of ideas and feelings.

Some signs that a person is actively listening include: maintaining eye contact, nodding in agreement or understanding, providing verbal affirmations like 'uh-huh' or 'I see', asking relevant questions to clarify or deepen the conversation, and paraphrasing or summarizing what the speaker has said to ensure understanding.

Active listening contributes to personal growth by enhancing our understanding and empathy towards others. It helps us to learn from others' experiences and perspectives, thereby broadening our own. It also improves our communication skills, as we become better at understanding and responding to others. This can lead to stronger relationships and more effective teamwork, both of which are important for personal and professional growth.

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Princípio 5: fale em termos dos interesses da outra pessoa.

Aprender quais tópicos interessam a alguém e incentivá-los a falar sobre esses tópicos leva a ser um bom ouvinte a um novo nível. Faz com que se sintam importantes, interessantes e compreendidos. Esta habilidade também beneficia o ouvinte. Quanto mais alguém fala sobre si mesmo e seus interesses, mais podemos aprender sobre eles e avançar ainda mais na relação.

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Conversation skills are essential. Some key points to improve them are as follows.

1. Empathizing with others. Empathizing with others shows how a person can understand different issues with others.

2. Expressing opinions. Expressing opinions shows how a person can agree with others.

3. Understanding one's opinion. Understanding one's opinion shows how a person can agree with others.

4. Expressing opinions to others. Expressing opinions to others shows how a person can agree with others.

5. Understanding one's opinion. Understanding one's opinion shows how a person can agree with others.

In general, improving conversation skills is necessary.

The book "How to Win Friends and Influence People" by Dale Carnegie provides a comprehensive guide on how to avoid making enemies. Here's a brief summary:

1. Avoid criticizing, condemning, or complaining: People don't like to accept their faults. Criticism can lead to resentment.

2. Show genuine interest in others: People are more likely to be friendly if they feel valued and understood.

3. Remember people's names: This is a way of showing respect and people appreciate it.

4. Encourage others to talk about themselves: This makes people feel important and they will have a positive impression of you.

5. Make the other person feel important: Compliment them sincerely and show appreciation for their achievements.

6. Avoid arguments: They can lead to hard feelings and damage relationships.

7. Admit your mistakes: This shows humility and makes it easier for others to forgive you.

By following these principles, you can avoid making enemies and build positive relationships.

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Princípio 6: faça a outra pessoa se sentir importante - e faça isso sinceramente.

Seja um conhecido ou um completo estranho, quando nos esforçamos para reconhecer alguém ou algo positivo sobre eles, fazemos com que se sintam importantes. Quando fazemos alguém se sentir importante, mostramos que essa pessoa é importante para nós.

Parte três: como ganhar pessoas para o seu modo de pensar

Princípio 1: a única maneira de tirar o melhor de uma discussão é evitá-la.

As discussões simplesmente não têm um resultado positivo. Desacordos são inevitáveis, mas a maneira como lidamos com esses desacordos faz a diferença entre resolução ou indiferença. Em vez de confronto, ouvir para entender geralmente leva a percepções que resultam em uma resolução benéfica.

"Um homem convencido contra a sua vontade, mantém a mesma opinião." — Benjamin Franklin

Princípio 2: mostre respeito pelas opiniões de outras pessoas. nunca diga, "você está errado."

Uma grande habilidade para evitar discussões é um respeito legítimo pelas opiniões de outras pessoas. Quando dizemos a alguém que ele está simplesmente errado, muitas vezes estamos insultando-o sem sequer perceber. Errado ou certo, todos têm direito à sua opinião. Ao estar aberto às opiniões dos outros e ouvir o que eles têm a dizer sem julgamento, muitas vezes encontramos um terreno comum para discussão em vez de discutir.

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"If You Are Wrong, Admit It" is a principle from Dale Carnegie's book "How to Win Friends and Influence People". The principle suggests that if you are wrong, you should admit it quickly and emphatically. This is because admitting your mistakes shows your humility, honesty, and willingness to take responsibility, which can earn you respect and trust from others. It also helps in avoiding unnecessary arguments and conflicts. However, it's important to genuinely realize and accept your mistake before admitting it, rather than just admitting it for the sake of avoiding conflict.

The book 'You Can't Win an Argument' by Dale Carnegie emphasizes that winning an argument often results in the opposite of the desired outcome. It suggests that arguments lead to resentment and damage relationships. Instead, Carnegie advises understanding the other person's viewpoint, avoiding criticism, and seeking common ground. This approach fosters respect, understanding, and cooperation, which are more beneficial in the long run.

As a manager, you can apply this principle in your work practice by fostering an environment of open communication and respect. Encourage your team members to share their opinions and ideas without fear of judgment or criticism.

When disagreements arise, instead of asserting your opinion as the absolute truth, try to understand the other person's perspective. This doesn't mean you have to agree with them, but acknowledging their viewpoint can prevent arguments and promote a healthier discussion.

Remember, everyone is entitled to their opinion. By being open to others' opinions and listening to what they have to say without judgment, you can find common ground and make better decisions that benefit the entire team.

In addition, providing constructive feedback instead of outright criticism can help maintain a positive work environment.

Lastly, lead by example. Show respect for all opinions, and your team will likely follow suit.

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Princípio 3: se você estiver errado, admita-o rapidamente e enfaticamente.

Estar errado não é uma fraqueza, é parte de ser humano. Muitas vezes, as pessoas transformam um simples erro em um problema maior porque simplesmente não conseguem admitir que estão erradas. Ao admitir um erro de forma rápida e clara, na verdade demonstramos força de caráter e o desejo de corrigir as coisas.

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Princípio 4: comece de maneira amigável.

Não importa quão certo ou aparentemente justificado alguém se sinta sobre um assunto, seu objetivo nunca deve ser simplesmente provar um ponto. O objetivo deve sempre ser expressar uma opinião ou ter uma discussão, em vez de provar quem está certo. A melhor maneira de fazer isso é usar palavras e tom amigáveis ou neutros, em vez de simplesmente ir de frente. Os resultados são muito mais produtivos e o relacionamento permanece intacto.

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Applying the principles from the summary practically involves focusing on communication and relationship building.

Firstly, always aim to express your opinion rather than proving you're right. This can be done by using friendly or neutral words and tones.

Secondly, engage in discussions rather than arguments. This promotes a healthy exchange of ideas and preserves relationships.

Lastly, remember that the goal is not to win an argument but to understand and be understood. This mindset will guide your actions and responses in a productive way.

Practice these principles in your daily interactions and you'll see a significant improvement in your communication skills and relationships.

The summary of "Begin in a friendly way" can be understood as the principle of starting any conversation or negotiation in a non-confrontational manner. This approach emphasizes the importance of maintaining a positive and respectful tone, even when discussing contentious issues. It suggests that people are more likely to be receptive to your ideas if they are presented in a friendly and considerate way. This strategy not only helps in preserving relationships but also makes discussions more productive. It's a key principle in effective communication and negotiation strategies.

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Princípio 5: faça a outra pessoa dizer "sim, sim" imediatamente.

Desacordos são parte das relações, mas quando tiramos um tempo para encontrar algum terreno comum ou algo em que concordar antes de entrar de cabeça, estabelecemos um tom positivo para a conversa. Ao encontrar esses termos de acordo, fazemos a outra pessoa dizer "sim" em vez de não". Seja em pontos específicos ou no resultado em si, fazer alguém começar a ver as coisas em que ambas as partes concordam mantém a pessoa aberta e menos defensiva enquanto uma solução é encontrada.

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Here are a few examples of how to get the other person saying 'yes, yes' immediately:

1. If you're in a sales meeting, you could start by asking if the client is looking to improve their business. Most likely, they will say 'yes'.

2. In a negotiation, you could ask the other party if they also want to find a solution that benefits both sides. This is a common ground that both parties would agree on.

3. If you're in a disagreement with a friend, you could ask if they value your friendship and want to resolve the issue. This would likely get a 'yes' response.

Remember, the goal is to find common ground that both parties can agree on to set a positive tone for the conversation.

Principle 5: Get the other person saying 'yes, yes' immediately is a communication strategy used to establish a positive tone in a conversation. It involves finding common ground or points of agreement at the beginning of a discussion. This approach helps to keep the other person open and less defensive as it fosters a sense of collaboration and mutual understanding. It's particularly useful in negotiations or disagreements, where it's crucial to maintain a constructive and positive atmosphere.

When people have different opinions, they often argue. But if we first find something we both agree on, the conversation becomes more positive. This is like playing a game with a friend. If you both agree on the rules before starting, the game is more fun and less likely to end in a fight. This is the same with disagreements. If you both agree on some points or the desired result, the other person is more likely to stay open-minded and less likely to get defensive while you find a solution.

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Princípio 6: deixe a outra pessoa falar bastante.

Quando deixamos alguém falar a maior parte do tempo, sem interrupções e ouvindo atentamente, estamos dizendo que o que eles têm a dizer é importante. Ao permitir que alguém se expresse completamente e incentivá-los a compartilhar seus pensamentos, damos a eles a chance de serem ouvidos e compreendidos, o que leva a relacionamentos mais abertos e honestos.

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The safety valve in handling complaints refers to the method of allowing the complainant to express their grievances fully without interruption. This approach serves as a 'safety valve' because it helps to release the pressure and frustration that the complainant might be feeling.

By actively listening and showing empathy, you can defuse the situation and make the complainant feel heard and understood. This can lead to a more constructive conversation about how to resolve the issue.

Remember, the goal is not just to resolve the complaint but also to maintain a positive relationship with the complainant.

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Princípio 7: deixe a outra pessoa sentir que a ideia é dela.

É da natureza humana sentir-se mais apaixonado por nossas próprias ideias do que pelas ideias dos outros. Ninguém gosta de ser mandado, mas todos gostam de ter suas próprias ideias validadas. Ao fazer perguntas e oferecer sugestões, muitas vezes é possível ajudar alguém a chegar à conclusão desejada como se fosse sua própria. Quando a ideia com a qual estão trabalhando vem de si mesmos, as pessoas estão muito mais investidas em ver essa ideia se concretizar.

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A cooperation summary is typically a document or report that outlines the details of a cooperative effort between two or more parties. It includes the objectives, roles and responsibilities, timelines, and outcomes of the cooperation.

To get a cooperation summary, you should:

1. Identify the parties involved in the cooperation and the objectives of the cooperation.

2. Document the roles and responsibilities of each party.

3. Record the timeline for the cooperation, including any key milestones or deadlines.

4. Note the outcomes of the cooperation, including any achievements or challenges.

5. Compile all this information into a summary document.

Remember, the cooperation summary should be clear, concise, and comprehensive, providing all the necessary details about the cooperation.

To make someone believe an idea is theirs, you can use the Socratic method of questioning. This involves asking questions that lead the person to your desired conclusion. Start with a broad question related to the topic, then gradually narrow down the questions to guide them towards the idea.

You can also use the "Yes, and..." technique. This involves building on the person's ideas and adding your own twist. This way, they feel like they contributed to the idea.

Remember, it's important to be subtle and not force the idea. The goal is to make them feel like they arrived at the conclusion on their own. This requires patience, active listening, and effective communication skills.

The conclusion of the book 'How to Win Friends and Influence People' by Dale Carnegie is that successful personal and professional relationships are built on understanding and respecting others' perspectives. The book emphasizes the importance of showing genuine interest in others, listening actively, and making others feel important and appreciated. It also suggests that to influence others, one should avoid arguments, admit mistakes, and let others take credit for ideas or work. The ultimate goal is to create a positive, mutually beneficial relationship.

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"Ao lidar com pessoas, lembre-se de que você não está lidando com criaturas de lógica, mas com criaturas de emoção." — Dale Carnegie

Princípio 8: tente honestamente ver as coisas do ponto de vista da outra pessoa.

Uma das habilidades-chave em relacionamentos eficazes é a capacidade de ver algo do ponto de vista de outra pessoa. Essa habilidade não apenas faz a outra pessoa se sentir importante e compreendida, mas muitas vezes descobre pontos que não eram tão óbvios à primeira vista.Ao entender por que alguém tem uma determinada visão, o objetivo se torna mais sobre o que está certo do que sobre quem está certo.

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The question seems to be asking for a summary of a formula that can bring about positive changes. However, without specific details about the formula, it's challenging to provide a precise summary.

In general, a formula that works wonders could involve setting clear goals, maintaining a positive attitude, being persistent, and embracing continuous learning. It could also include building strong relationships, as suggested by the content, which emphasizes understanding others' perspectives for effective communication and conflict resolution.

Remember, the effectiveness of any formula largely depends on the individual's commitment and consistency in applying it.

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Princípio 9: seja simpático com as ideias e desejos da outra pessoa.

Quando nos colocamos no lugar de outra pessoa, olhando para suas visões de onde elas estão, encontramos facilidade em ter interações positivas em vez de uma discussão ou desacordo. Carnegie oferece uma frase simples para mostrar essa empatia: "Não te culpo nem um pouco por se sentir como você se sente. Se eu fosse você, provavelmente me sentiria exatamente como você se sente." Esta afirmação é sincera porque é verdadeira e estabelece a base para uma conversa construtiva.

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Being sympathetic with another person's ideas and desires involves understanding their perspective and validating their feelings. This doesn't mean you have to agree with them, but rather, you acknowledge their viewpoint. This approach can help in fostering positive interactions and avoiding conflicts. A simple phrase to express empathy could be: I don't blame you for feeling as you do. If I were in your shoes, I would probably feel the same way. This statement is sincere and can pave the way for a constructive conversation.

The topic is about empathy and positive interactions, as discussed by Dale Carnegie. Empathy is the ability to understand and share the feelings of others. It involves putting oneself in someone else's shoes and viewing their perspective. This is a crucial skill in maintaining positive interactions and avoiding disagreements or arguments.

Carnegie's phrase, "I don't blame you one iota for feeling as you do. If I were you, I would undoubtedly feel just as you do.", is a demonstration of empathy. It shows understanding and acceptance of the other person's feelings, which can help in establishing a constructive conversation.

Empathy is not just about understanding others' feelings, but also about responding to them in a thoughtful and appropriate manner. It's a key element in effective communication, conflict resolution, and relationship building.

A real-life example of empathy can be seen in a situation where a friend is upset because they failed an exam. Instead of saying, You should have studied harder, you might say, I understand why you're upset. Exams can be really tough and it's disappointing when you don't get the result you hoped for. This shows that you're putting yourself in their shoes and understanding their feelings, which is the essence of empathy.

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Princípio 10: apele para motivos mais nobres.

Ao apelar para o desejo de alguém de ser moral, ético ou algum outro valor nobre, muitas vezes podemos movê-los para cooperar ou estar dispostos a ver um determinado ponto de vista simplesmente enquadrando-o de maneira diferente. Quando alguém pode justificar sua mudança de coração por causa de um valor positivo, é muito mais provável que o faça.

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The book 'How to Win Friends and Influence People' by Dale Carnegie doesn't have a summary titled 'Movies do it, Tv does it, why don't you do it'. However, Carnegie's principles do emphasize on learning from successful communication methods used in movies and TV. He suggests observing how they capture attention, convey messages effectively, and influence emotions. Carnegie's teachings encourage us to apply these techniques in our interactions to persuade and influence others positively.

An appeal to the nobler motives is a persuasive technique where one appeals to someone's higher values or principles, such as morality, ethics, or altruism, to persuade them to see a certain point of view or take a certain action. This method is effective because it allows the person to justify their change of heart or action based on these positive values. It's a way of framing the argument or request in a way that aligns with their personal beliefs and values, making them more likely to agree or comply.

Dale Carnegie's work often emphasizes the importance of appealing to others' better nature to gain cooperation or agreement. He suggests that by framing a request or argument in a way that aligns with someone's moral, ethical, or other noble values, they are more likely to be persuaded. This is because they can justify their change of heart or cooperation as being in line with their positive values. However, your question seems to be asking for a summary of a specific appeal or work by Dale Carnegie that isn't mentioned in the content provided. Therefore, I'm unable to provide a detailed summary.

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Princípio 11: dramatize suas ideias.

Seja apresentando uma ideia com uma história engraçada ou uma apresentação elaborada, as ideias precisam de um pouco de drama para serem notadas. Ao apresentar ideias de uma maneira única ou interessante, temos uma chance muito melhor de fazer com que essa ideia seja aceita.

Princípio 12: lance um desafio.

As pessoas adoram competir e adoram ainda mais vencer. Mesmo com a tarefa ou ideia mais mundana, uma boa dose de competição saudável é frequentemente suficiente para obter mais envolvimento e mais produtividade. O "prêmio" para o desafio nem é tão importante. O próprio desafio e a competição que resulta servem como recompensas muito motivadoras.

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The book "How to Win Friends and Influence People" by Dale Carnegie doesn't have a specific summary titled "When nothing else works, try this". However, the book is filled with timeless advice on how to interact with people effectively. Some key points include showing genuine interest in others, remembering people's names, encouraging others to talk about themselves, and making the other person feel important. These principles can be applied when other methods of influence or persuasion seem to fail.

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Parte quatro: seja um líder

Princípio 1: comece com elogios e apreciação honesta.

O primeiro passo para mudar alguém com nossas palavras é focar no positivo antes do negativo. Ao apontar as forças de uma pessoa, colocamo-la em uma mentalidade positiva. Quando chegamos aos negativos, eles são muito mais fáceis de ouvir e mais propensos a serem aceitos.

Princípio 2: chame a atenção para os erros das pessoas indiretamente.

A crítica direta causa ressentimento e coloca as pessoas na defensiva. Ao evitar dar elogios honestos com um "mas" qualificativo que leva a uma observação negativa, podemos muitas vezes tornar as pessoas mais receptivas. "Você correu muito bem hoje, MAS teria ganho se tivesse corrido mais." é muito diferente de: "Você correu muito bem hoje, E se correr mais na próxima vez provavelmente ganhará!" Que diferença uma palavra faz.

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Princípio 3: fale sobre seus próprios erros antes de criticar a outra pessoa.

As pessoas tendem a aceitar melhor as críticas se sentirem que a pessoa que as critica não tem medo de apontar suas próprias falhas. Ao criar o terreno comum de que ninguém é perfeito", é muito mais fácil para alguém sentir que a crítica está sendo dada para o seu próprio bem.

Princípio 4: faça perguntas em vez de dar ordens diretas.

Ninguém gosta de ser mandado. Ao pedir às pessoas para fazer algo diretamente ou indiretamente, facilita a sua conformidade. "Traga-me esses livros." é bem diferente de "Você poderia me trazer esses livros, por favor?" Uma pequena mudança nas palavras tem um grande impacto.

Princípio 5: permita que a outra pessoa salve a face.

Nunca critique ou dê feedback negativo em público. Quando entregamos informações negativas, podemos ser mais eficazes fazendo-o privadamente e de uma maneira que mantenha a dignidade da outra pessoa intacta. Ao considerar como nos sentiríamos se os papéis fossem invertidos, geralmente podemos encontrar uma maneira positiva de falar sobre um negativo.

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Princípio 6: elogie a menor melhoria e elogie cada melhoria. seja "cordial em sua aprovação e generoso em seu elogio."

Ao notar até mesmo os menores passos e melhorias menores, frequentemente e sinceramente, aumentamos as chances de melhoria contínua.Pense em como normalmente respondemos aos bebês quando eles aprendem a andar: muitos elogios e muita compreensão quando eles caem. A mesma abordagem funciona tão bem para os adultos.

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Princípio 7: dê à outra pessoa uma boa reputação para corresponder.

Quando elogiamos alguém em público, ou os elogiamos por exibir características ou ações desejáveis, isso dá a essa pessoa uma certa reputação que ela naturalmente desejará corresponder. Se dissermos sinceramente a alguém que eles são ótimos em algo com frequência suficiente, eles começarão a acreditar nisso e tornarão isso parte de sua reputação consigo mesmos.

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Impressing a younger girl involves showing respect, understanding, and genuine interest in her. Here are some tips:

1. Be respectful: Treat her with the same respect and consideration you would anyone else.

2. Show genuine interest: Ask about her interests, dreams, and aspirations. Show that you value her opinions and thoughts.

3. Be supportive: Encourage her in her pursuits and be there for her when she needs someone to lean on.

4. Be confident and authentic: Younger girls appreciate confidence and authenticity. Be true to yourself and don't try to be someone you're not.

5. Show maturity: While you're older, it's important to show that you're also mature and responsible.

Remember, every person is unique, so what works for one might not work for another. It's important to get to know her as an individual and respect her boundaries.

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Princípio 8: use o encorajamento. Faça o erro parecer fácil de corrigir.

Quando minimizamos os defeitos e incentivamos as melhorias, criamos um senso de motivação e crença em uma pessoa que a faz sentir que pode melhorar facilmente. Quando nos concentramos nos defeitos, os tornamos muito mais negativos do que muitas vezes são, matando qualquer motivação para melhorar.

Princípio 9: faça a outra pessoa ficar feliz em fazer o que você sugere.

Oferecer incentivos, elogios e autoridade são ótimas maneiras de fazer uma pessoa ficar feliz em aceitar decisões e fazer o que queremos que ela faça.Se alguém não recebe uma promoção, mas nós nos certificamos de destacar a importância do seu papel atual e por que seu desempenho os tornou um candidato em primeiro lugar, amenizamos o impacto e minimizamos o ressentimento.

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Sure, I can elaborate on this.

The paragraph is about the use of positive reinforcement to influence people's behavior and attitudes. Offering incentives, praise, and authority are all forms of positive reinforcement. They can motivate individuals to perform better and accept decisions more willingly.

When someone doesn't get a promotion, it can lead to disappointment and resentment. However, by highlighting the importance of their current role and acknowledging their performance, you can mitigate these negative feelings. This approach not only softens the blow of not getting promoted but also reinforces the individual's value to the organization.

In essence, it's about using positive reinforcement to manage people effectively and maintain a positive work environment.

Ayanokoji Kiyotaka, a character from the anime Classroom of the Elite, is known for his manipulative skills. He manipulates people subtly, without them realizing it. He uses his deep understanding of human psychology to predict and influence people's actions.

To manipulate like Ayanokoji, you need to understand people's motivations, strengths, and weaknesses. Use this knowledge to subtly guide their actions towards your desired outcome.

However, it's important to note that manipulation, especially when used for personal gain at the expense of others, is unethical. It's always better to communicate openly and honestly, and to respect others' autonomy.

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