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Contained within the 'Customer Journey Maps (Part 2)' presentation is a slide titled 'Customer Journey Map'. In this slide, the process of customer interaction unfolds across different stages: awareness, discovery, engagement, transitioning an active client into a successful one and then customer referral. With this focus, the slide plays a vital role in aiding the understanding of user experiences, pain points, and potential improvement areas. College students and mid-level managers will find this tool resourceful to visualize, identify and deliver better versions of their services.
This slide is part of our Customer Journey Maps (Part 2) presentation. Available in Google Slides, Apple Keynote, and Microsoft Powerpoint. Download using links below
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